Marvel Snap has returned to normal operations after a surprising downtime over the weekend.
The developer, Second Dinner, has outlined a generous compensation plan for American players affected by this disruption.
Compensation Overview
In a detailed post on social media, Second Dinner took the time to thank their community for their patience and understanding throughout the service outage.
They recognized that the downtime impacted many players significantly, preventing access to essential content, rewards, and missions.
Acknowledging the issue as more than just a minor hiccup, the team is dedicated to repairing the relationship with their player base.
Moreover, they assured players worldwide that everyone would receive an “extra bonus” as a gesture of goodwill for the inconvenience.
U.S. Players – Downtime Package
- For Those Above Collection Level 500:
- 2 Spotlight Keys
- 5000 Season Pass Experience Points
- 4150 Credits
- 6200 Collector’s Tokens
- 1000 Gold
- 5 Gold Conquest Tickets
- 3 Infinite Conquest Tickets
- 4000 Conquest Medals
- 1 Mystery Variant
- 6 Premium Mystery Variants
- 1 Super Rare Cosmic Red Border
- 3 Super Rare Cosmic Gold Borders
- 155 x5 Random Boosters
- For Those Below Collection Level 500:
- 6 Mystery Series 3 Cards
- 5000 Season Pass Experience Points
- 7150 Credits
- 1000 Gold
- 1 Mystery Variant
- 6 Premium Mystery Variants
- 1 Super Rare Cosmic Red Border
- 3 Super Rare Cosmic Gold Borders
- 155 x5 Random Boosters
Global Players – Gratitude Package
- For Those Above Collection Level 500:
- 2 Spotlight Keys
- 3000 Collector’s Tokens
- 1500 Credits
- 1 Mystery Variant
- 1 Premium Mystery Variant
- 1 Super Rare Cosmic Gold Border
- 1 Super Rare Cosmic Red Border
- 155 x3 Random Boosters
- For Those Below Collection Level 500:
- 6 Mystery Series 3 Cards
- 3000 Credits
- 1 Mystery Variant
- 1 Premium Mystery Variant
- 1 Super Rare Cosmic Gold Border
- 1 Super Rare Cosmic Red Border
- 155 x3 Random Boosters
To qualify for the U.S.-specific rewards, players had to have created their accounts before January 20 and either be physically located in the U.S. or have accessed the game from the U.S. in the past month.
International players who were registered prior to this date also qualify for the global compensation.
Interestingly, even those who used a VPN to access the game during the outage will benefit from these compensation packages.
Additionally, non-U.S. players can claim U.S. rewards if they opt to use a VPN.
Second Dinner is currently figuring out the distribution process for these rewards, with the expectation that players will see them delivered by next week.
In their announcement, the team expressed heartfelt thanks for the support shown by the community, emphasizing their dedication to Marvel Snap.
They view the project as more than just a job; it embodies their shared passion with players around the globe.
The team’s gratitude highlighted their appreciation for the commitment and patience exhibited by the player base during this challenging time.
Source: Eurogamer